“Flight 3411 from Chicago to Louisville was overbooked,” a United spokesperson told Yahoo News when asked about the incident. “After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate.”
I'm sorry, but if you've been selected to leave, you're not going to be leaving voluntarily. You might be complying with their demands, but if you didn't volunteer, you ain't leaving voluntarily.
Last edited by breamfisher; 04-10-2017 at 04:58 PM.
I understand that airlines can select individuals to bump. And that paying for a ticket doesn't guarantee getting that flight. I get that. But how they're trying to paint this, it ain't working...
Its terrible PR any way you slice it.
As I understand it, the gentleman was a physician and needed to see patients. Or so he says. Who knows.
I, on the other hand, would have taken the $800 dollars and driven to Louisville. Its not like flying from Seattle to Atlanta. Louisville is not that far from Chicago. And since I absolutely loathe dealing with United anyway, I would have been happy to do it.
(yes, I like stories like this. I feel vindicated).